LIFECYCLE SUPPORT
TMEIC delivers lifecycle support services — from the introduction of the most appropriate systems, through its maintenance and support, to its eventual modernization as technologies advance.
- We help you convert your plans into an efficient, reliable and safe solution through installation and commissioning services
- From spare parts to maintenance, we are there to help you get the job done right the first time and maximize uptime of your important operations
- Our solution experts give you proactive and tailored recommendations to reduce risk and improve solution performance and reliability
- Whether it’s a repair, upgrade or replacement, the TMEIC team helps you define and implement the best solution, increasing performance and flexibility, while controlling costs associated with aging infrastructure
INSTALLATION AND COMMISSIONING
The TMEIC commissioning team includes trained field engineers, supported by the team that designed and tested the system. Our approach helps minimize changes or modifications at projects sites, enabling quick start-up and ramp-up to commercial production.
- Study of customer application
- Supervised installation
- Systematic commissioning procedure approved by the original equipment manufacturer (OEM)
- Product operation and maintenance (O&M) training for users
- Site acceptance test and handover to customer
- Ghost rolling
ON-SITE SERVICE
Our highly experienced field support engineers work to provide the right combination of preventive and reactive support to meet your technical and financial needs and objectives.
We offer:
- On-site training
- On-site repairs, including emergency breakdown support
- Embedded engineers
- Spare parts
- Expert consulting to optimize solutions
OFF-SITE REPAIRS
We have the expertise and experience to provide high-quality repair services at our state-of-the-art facilities.
- Each job undergoes quality control at every stage of the repair process, for reliable and high-caliber refurbishment of your equipment
- Our team repairs your equipment according to the original specifications and uses genuine spare parts
- From aged or failed component replacement to software enhancements and upgrades, our work is application and client-specific
SPARE PARTS
We can equip your operation with a full range of original or OEM-certified spare parts.
Operational spare parts
Recommended spare parts
Preventive maintenance kits
Capital spare parts
REMOTE DIAGNOSTICS
Regular monitoring can help in the efficient assessment of your equipment and sustaining its operation within parameters dictated by regulation.
TMEIC’s remote diagnostic system gives you:
- Direct access to world class support, technical information and software updates for TMEIC products
- A quick path to problem resolution with real-time remote support
- Internet of Things (IOT)-based monitoring that puts real-time information at your fingertips, whenever and wherever it is needed
- Asset operating data that enables faster decision-making to reduce the risk of downtime and improve asset performance and reliability
Our team can provide preventive maintenance, a time-based strategy where actions are performed on a pre-determined, periodic basis.
Preventive maintenance activities
- Visual inspection
- Functional test
- Cleaning
- Checking protection devices
- Voltage testing and measurements
Performance assessment
- Performance analysis
- Failure history analysis
O&M training
TMEIC provides training to your personnel for routine maintenance and basic troubleshooting required for fault identification and reporting. This training is organized at your site during the contract period.
On-site training on the equipment typically includes:
- Equipment on/off procedures
- Common do’s and don’ts
- Measurement of electrical fundamentals on equipment display panel
- Fault display indications on equipment
- Display functions and log parameters
- Environmental requirements
TRAINING
An inadequate or incomplete understanding of your equipment and proper operating and maintenance practices can threaten machine function and longevity. Skilled TMEIC training professionals can provide tailored training in a format that fits your site and personnel needs.
Online training
Classroom training
On-site training
Training kits
AUDIT AND ASSESSMENT
Identify human and equipment issues that hinder your system’s performance and develop a maintenance strategy that drives improved machine efficiency, availability, reliability and safety.
Some of the core services we offer include:
- Installed base evaluation
- Control system and network analysis
- Machine condition evaluation
- Equipment residual life analysis
- Energy audits
- Power system analysis
CYBERSECURITY
Protecting the integrity and availability of your equipment today involves protecting it from digital threats. TMEIC can assist you with operational-technology cybersecurity, such as:
- System hardening
- Patch management
- Anti-virus software implementation
- Data backup management
UPGRADES AND MODERNIZATION
When it’s time to revamp, upgrade, modernize or replace existing equipment, TMEIC has the technology and project engineering team to provide a smooth migration.
- Extensive experience in modernizing equipment and process plants around the world
- Guidance to help you select an optimal replacement with the correct features for your application
- Highly qualified field engineering team orchestrates each step of the implementation, minimizing interruption to your plant’s operations
ANNUAL CONTRACTS AND LONG-TERM SERVICE AGREEMENTS
Our individual services can help you prevent expensive, unplanned downtime, extend the lifecycle of your assets, and anticipate and budget equipment costs more effectively. We can also bundle multiple services into a single contract according to the needs and objectives of your operation. Example pairings include:
- Predictive and preventive maintenance
- Remote and on-site support to enable rapid system recovery
- Online support complemented by on-site visits for revival of system
- Performance analysis to optimize overall equipment effectiveness (OEE)